We offer a 30 day return policy. If you are unsatisfied with your purchase, please return it within 30 days.
*Please note that wholesale orders can not be cancelled or refunded.
To complete your return, please follow the link here: https://returns.bigblue.co/antioxi-ltd
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return falls within the 30 Day period, your return will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
A £2.99 fee will be deducted from the total value of the order to account for re-stocking fees at the warehouse.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
Items can be exchanged if they are unopened. Please contact our team at firstname.lastname@example.org for assistance.