Customers earn 5 Credits for every £1 spent. You can also earn Credits through the following actions:

• Signing Up: 50 Credits
• Celebrating a Birthday: 300 Credits
• Joining our Anti-Insider Newsletter: 150 Credits
• Sharing on Facebook: 50 Credits
• Sharing our Website: 50 Credits
• Following us on TikTok: 75 Credits
• Following us on YouTube: 75 Credits
• Following us on Instagram: 75 Credits
• Referring a Friend: 300 Credits when your friend makes their first purchase

Additionally, be sure to check out our Bonus Ways to Earn Oxi-Credits section on our rewards page regularly for exclusive opportunities to collect even more Oxi-Credits by completing special tasks and sending in proof!

No, there is no limit to how many Oxi-Credits you can earn. Keep collecting!

Yes, your Oxi-Credits expire 365 days after they’re earned.

Here is how it works:

• Points earned have an expiration period of 365 days from the date they are earned, not on December 31st each year.
  
• This means that each time you earn points, they will be valid for 365 days from that specific date.
  
• If you earn new points at any time, those points will also have a 365-day expiration period starting from the date they are added.
  

For example, if you earn points today, they will remain valid until this time next year. This way, you can continue accumulating and using your points throughout the year without worrying about an annual expiration.

We’ll send you a reminder 60 days and 30 days before they expire, giving you plenty of time to use them for the rewards you’ve earned.

Oxi-Credits can be redeemed for discounts on your orders. Every 100 Credits equals £1 off your order.

Steps to Redeem Discount:

1. On the rewards widget, click on "How to spend Oxi-Credits"
2. Select how many Oxi-Credits you wish to redeem.
3. Apply the provided discount code during checkout or on your upcoming subscription renewal.

You’ll earn 5 Oxi-Credits for every £1 spent on your order. This also applies to subscription renewals.

However, please note that Oxi-Credits are calculated based on the total purchase amount before discounts, shipping fees, and taxes.

This means that while you’ll still earn rewards for the value of your products, Oxi-Credits won’t be awarded on the discounted portion of your order, shipping costs, or tax amounts.

• Oxi-Credits are awarded once a year on your birthday.
• If your birthday has already passed this year, you will begin receiving Oxi-Credits starting next year.
• If your birthday is still upcoming this year, you will receive Oxi-Credits on your birthday in the current year.

Definitely!

When you redeem your Oxi-Credits for a discount, simply apply the generated code to your next subscription renewal manually, and enjoy the savings on your upcoming order.

To apply your discount on your upcoming subscription renewal, please follow these steps:

1. Ensure you are logged into your customer account. You can log in here.
2. Once logged in, navigate to the "Subscriptions" tab on your account or follow this link.
3. Select the subscription you wish to apply the discount to.
4. Enter the discount code in the "Discount Code" field provided.
5. Click "Apply Discount" to apply the discount to your next order.

That’s it! You’re all set to enjoy your rewards on your next renewal.

You earn 5 Oxi-Credits for every £1 spent when purchasing a gift card. However, you do not earn Oxi-Credits when making purchases using a gift card.

No, you need to be logged into your account to ensure your Oxi-Credits are properly allocated.

No, when you return an item, the Oxi-Credits earned from that purchase will be deducted from your points balance.

No, if your order is refunded, the Oxi-Credits earned from that purchase will be deducted from your points balance.